Privacy Policy

Effective Date: February 9, 2024

Domain Grid is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information across our websites, applications, and services, including all software projects developed through our agency.

By using our services, you agree to the terms outlined below.

1. Information We Collect

We only collect personal and non-personal information when necessary to operate, improve, and secure our services.

1.1 Personal Information
Inquiry Details: Name, email address and any additional information submitted through domain landing page inquiries.
Payment Data: All payment transactions are securely processed through public payment providers such as Escrow.com, Godaddy.com, etc. We do not store credit card information but retain relevant transaction metadata (e.g., date, amount) for invoicing and tax purposes.
Usage Data: Standard cookies and website traffic analytics.

1.2 Automatically Collected Data
Cookies and Analytics:
Technical data such as IP address, device and browser type, operating system, and interaction patterns.
Log Files:
Time-stamped logs related to feature usage, system errors, and user activity.

1.3 Third-Party Integrations
External Services:
Certain features may rely on third-party APIs. We only share data essential for functionality and do not sell user information.

2. How We Use Your Information

Information collected is used to:
- Deliver personalized recommendations and content.
- Enhance performance and reliability of our platforms.
- Provide support, notifications, and service updates.
- Meet legal, security, and compliance obligations.

3. Data Protection Measures

We apply industry-standard security practices, including:
- Encryption of sensitive data via SSL/TLS.
- Access Controls limiting personal data to authorized personnel.
- Secure Storage on trusted, third-party cloud infrastructure.

4. Your Rights

You have the right to:
- Access or update your personal data.
- Request deletion of your account and associated data.
- Opt out of promotional communications.

Terms of Service

Effective Date: February 9, 2024

These Terms of Service ("Terms") govern your use of the websites, applications, and services provided by DomainGrid.com. By accessing or using our services, you agree to these Terms.

1. Ownership and Intellectual Property

1.1 Agency-Created IP
All content and software developed by Domain Grid—whether for internal use or client projects—is owned exclusively by us. This includes code, designs, interfaces, and learning models. Reproduction or redistribution without written permission is prohibited.

1.2 Feedback
By submitting feedback you grant us a non-exclusive, royalty-free license to use, modify, and incorporate recommendations on our platform as needed.

2. Use of Services

2.1 Eligibility
Users must be at least 13 years old. By accessing our services, you confirm compliance with this requirement.

2.2 Prohibited Actions
You agree not to:
- Use the platform for unlawful purposes.
- Attempt to reverse-engineer, duplicate, or tamper with proprietary systems.
- Upload malicious content or disrupt service functionality.

3. Payments and Transactions

3.1 Payment/Transaction Policies
We offer flexible payment options to accommodate a variety of domain acquisition preferences. Depending on the nature of the transaction, purchases may be completed through trusted third-party platforms or direct agreements.

Available payment methods include:
- Escrow Services: Eligible transactions will be securely facilitated through third-party escrow providers such as Escrow.com, ensuring protection for both buyer and seller throughout the process.
- Marketplace Checkout: Select domains may be purchased via integrated platforms such as Atom.com or Afternic.com, providing a seamless and reputable checkout experience backed by established domain marketplaces.
- Lease to Own & Financing: For qualifying transactions, we may offer Lease to Own or installment-based financing options, allowing buyers to spread payments over time while securing immediate control of the domain.

All payment terms, including fees, timelines, and conditions, will be clearly communicated and agreed upon before the transaction begins. If you have questions about available payment options or would like to request a custom arrangement, please contact us at Harrison@DomainGrid.com.

3.2 Refund Policy
Refunds are granted at our sole discretion. Following industry standards, in virtually all cases, once a domain sale has been completed, no refunds will be granted. For more info, contact: Harrison@DomainGrid.com.

4. Disclaimers and Liability

4.1 No Warranties
Our services are provided “as is.” While we aim for high accuracy and uptime, we do not guarantee error-free operation or results.

4.2 Limitation of Liability
We are not liable for:
‍- Misuse of the platform.
- Failures in third-party tools or integrations.
- Data breaches or outages beyond our control.

5. Denial of Service

We reserve the right to deny service for violations of the terms mentioned anywhere in this document.

6. Governing Law

These Terms are governed by the laws of the state of Tennessee, without regard to conflicts of law provisions.

7. Changes to These Terms

We may update these Terms periodically. You’ll be notified of any significant changes via email or platform messaging when necessary.